Last updated: 4th of February, 2026

Online Squad provides one-off digital and advisory services.

Due to the nature of these services, refunds are handled as follows:

All services must be paid for in full before work begins.
Once a service has commenced, refunds are not available.
If a service has not yet started, refund requests may be considered at our discretion.
Sessions may be rescheduled with reasonable notice. Failure to attend a scheduled session may result in forfeiture of the booking.

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

If you have questions about this policy, please contact us.