About Online Squad

Online Squad was created to help small business owners make sense of their online world.

Running a small business today means being expected to understand websites, SEO, online marketing, systems, and platforms, often without any formal training or support.

Most founders are learning as they go. And that can feel overwhelming.

Online Squad exists to provide clear, practical online help for small businesses who want guidance without being locked into an agency or long-term contracts.

Small Business Online Audit
Jill Webb at her desk doing Mentoring and Coaching of Online Businesses

Built by a Small Business Owner

Hi, I’m Jill Webb, founder of Online Squad.

This is not my first rodeo.

I built and scaled an award-winning multi-million dollar online eCommerce business from the ground up. No investors. No big office team. Just one person, one idea, a laptop, and a lot of late nights.

I learned online business the hard way. Trial. Error. Mistakes. Fixing things after they broke. Working out what actually mattered and what was just noise.

I have lived online business at every stage, from startup to scale.

Why Online Squad Exists

When I was building my business, the thing I needed most was not an agency.

I needed someone to ask questions to .Someone to sense-check ideas. Someone to explain what actually mattered online and what did not.

Instead, I found an industry full of big promises, confusing language, and expensive retainers.

Online Squad exists because I wish something like this had existed when I started.

Online Squad sitting around computers
Solo Small Business Owner

What We Help With

Online Squad provides online help for small businesses including:

  • Website help and website reviews

  • SEO checks and practical improvements

  • Online visibility and user experience feedback

  • Clear explanations of what is hurting conversions

  • Guidance on tools, platforms, and next steps

  • One on one mentoring for new and existing businesses

Everything is explained in plain language, with practical steps you can actually use.

Who We Work With

We work with small business owners who want to learn, improve, and grow.

Online Squad is for people who want support and clarity, not a sales pitch.

If you want to understand your business better and feel confident making online decisions, you are in the right place.