Privacy Policy
Last updated: 4th of February, 2026
Online Squad is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. About Us
This website and services are operated by:
Online Squad
ABN: 94 015 521 910
Trading as: Online Squad
Australia
2. What Personal Information We Collect
We may collect personal information including, but not limited to:
Name
Email address
Phone number
Business name
Website URL
Information you provide through enquiry forms, bookings, or emails
We only collect personal information that is reasonably necessary to provide our services.
3. How We Collect Personal Information
Personal information is collected when you:
Submit a contact or enquiry form
Purchase a service
Book a session
Communicate with us via email or website
Interact with our website
We may also collect limited technical data such as IP address, browser type, and pages visited for analytics and website improvement purposes.
4. How We Use Your Information
We use your personal information to:
Provide and deliver our services
Communicate with you about enquiries or bookings
Process payments
Improve our website and services
Meet legal and administrative requirements
We do not sell or rent your personal information to third parties.
5. Disclosure of Personal Information
We may disclose personal information to:
Service providers who assist us in operating our business (such as payment processors, booking systems, email providers, and website platforms)
Professional advisers where required
Government authorities where required by law
All third parties are required to handle personal information securely.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information is stored electronically using secure systems and reputable third-party platforms.
7. Access and Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Requests can be made by contacting us using the details below.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand how visitors use our site.
Cookies do not identify you personally. You can adjust your browser settings to refuse cookies if you prefer.
9. Marketing Communications
We may send you emails related to your enquiry, booking, or services.
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Online Squad
Email: hello@onlinesquad.com.au